British Council is an inclusive organisation that welcomes students with learning difficulties or medical conditions. We aim to integrate SEN students into our mainstream classes, where possible so that they can follow the curriculum and achieve the course learning objectives.
We recognise that each student has his/her own individual needs. Our aim is to ensure that, as far as possible, students are consulted and involved in decisions about how their needs might be met. This involves talking to and listening to our students, as it is important that their views regarding their learning are properly considered. To help us do this, we request you to contact: indiacustomercare@britishcouncil.org
Once notified, we will arrange a telephone or video conference before the course starts. We may also offer trial access to our online activities to the session to assess any barriers to study with us.
This information will be used to formulate an individual plan for the student, enabling us to optimise our teaching methods to better suit you.
Please contact indiacustomercare@britishcouncil.org or 0120-4569000 / 6684353, Mon-Sat 9.00 am to 6.00 pm. for more information.
Sometimes, it is not possible to offer a place for the student because they do not meet our entry requirements (e.g. literacy skills do not correspond with what is needed for students undertaking that level of study). In some cases, we may not accept a student in our course because we are not able to provide consistent and sustainable support. The decision to not allow a student to register (or continue) is not made lightly and is based upon a consideration of all factors related to the individual case. The outcome is at the discretion of the centre’s Academic Manager.