If you're a registered candidate and want to apply for a refund or cancellation, click here. For more information about EOR and ATRF application, click here.

For Frequently asked questions (FAQ's)  on IELTS, please click here

Due to the current situation of COVID-19, the speaking time slot being chosen by the candidates may not be available. Details of the test (venue, date and time) are sent to the candidates 2 days prior to the test date on the registered email address and mobile number.


Call us:

For queries related to Exams and English courses, please call our central customer service team on 0120-4569000 / 6684353, Mon to Sat 9 a.m. to 6 p.m.

Email us:

Library information:

Sign in to your library account. 

We appreciate your feedback. If you are looking to make a comment or complaint then call us, email, or send a message using the channels above. For more information visit our comments and complaints page.

We request all visitors to co-operate with our security protocols. Weapons, Kirpans (more than 4-inch blade), and sharp objects are restricted. Visitors are frisked and personal belongings may be X-rayed. We care about the environment and do not permit smoking on our premises. We also comply with the Global Data Protection Regulation.

For press enquiries, write to: