We are here to answer any questions you have about the British Council in India:

  • For English and Exams related queries, please call our central customer service team on 0120-4569000 / 0120-6684353, Mon-Sat 09.00 to 18.00.
  • For Library and General enquiries, please email us at: IndiaCustomerCare@britishcouncil.org.
  • Exams queries: ExamsCustomerCare@britishcouncil.org, don't forget to include the name of the examination and your contact details.

Library information:

If you have borrowed any books and resources you can renew them in a few ways:

Visit us: find a British Council centre in your city

Security of our customers and staff are of paramount importance to us. We request you to co-operate with the security protocols. Weapons, Kirpans (more than 4-inch blade) and sharp objects are restricted. Visitors are frisked and personal belongings may be X-rayed. We care about the environment and do not permit smoking on our premises. We also comply with the Global Data Protection Regulation.

We appreciate your feedback. If you are looking to make a comment or complaint then call us, email or send a message using the channels above. For more information look at our comments and complaints page.

For marketing related enquiries, write to: Rashinder.Bhat@britishcouncil.org

For press enquiries, write to: Aastha.Jindal@britishcouncil.org