IMPORTANT NOTICE FOR IELTS CANDIDATES

We have resumed IELTS tests in select locations. Click here to find out if we are testing in your city. 

If you're a registered candidate and want to apply for a refund or cancellation, click here. For more information about EOR and ATRF application, click here.

For Frequently asked questions (FAQ's)  on IELTS, please click here

Due to the current situation of COVID-19, the speaking time slot being chosen by the candidates may not be available. Details of the test (venue, date and time) are sent to the candidates 2-3 days prior to the test date on the registered email address and mobile number.

 

Call us:

For queries related to Exams and English courses, please call our central customer service team on 0120-4569000 / 6684353, Mon to Sat 9 a.m. to 6 p.m.
If you are an existing student pursuing an English course with us, then contact us on 9830068181 and 9873755452.

Email us:

  • For English, Library and General enquiries, please write to IndiaCustomerCare@britishcouncil.org. Our online courses and resources are available across India and you can access them here
  • For Exam related queries, write to ExamsCustomerCare@britishcouncil.org. Please do mention the name of the exam in the subject line, and provide your contact details. You may also use the LIVE chat buttons on this page to contact us.

Library information:

Sign in to your library account. 

We appreciate your feedback. If you are looking to make a comment or complaint then call us, email, or send a message using the channels above. For more information visit our comments and complaints page.

We request all visitors to co-operate with our security protocols. Weapons, Kirpans (more than 4-inch blade), and sharp objects are restricted. Visitors are frisked and personal belongings may be X-rayed. We care about the environment and do not permit smoking on our premises. We also comply with the Global Data Protection Regulation.

For press enquiries, write to: Aastha.Jindal@britishcouncil.org