We are committed to responding to your queries/concerns promptly whether you contact us via email or telephone or meet us in person. Our standard response time is three working days and we try to resolve your complaints within ten working days.
How can you make a complaint/suggestion?
In case you do not hear from us within 72 hours please write to Indiafeedback@britishcouncil.org
You can also fill in to this feedback form.
You can call us at 0120-6684353 / 4569000
Equality, diversity, and inclusion runs at the heart of our work. We do not discriminate against our customers on the grounds of age, disability, ethnicity, gender, religion, belief, and sexual orientation.