At the British Council, your health and safety come first. We are closely following and implementing guidance from national and state government authorities to ensure the continued well-being of our community.

In light of the rapidly evolving coronavirus situation and the prevailing uncertainty, we would like to reassure you that our duty of care towards you is of paramount importance. We would like to highlight the relevant measures we have taken to protect all our test-takers.

Please inform us immediately if:

  • You are under 14-day compulsory quarantine, stay-at-home order, medical surveillance or a self-quarantine order, as specified by the Indian Government.
  • You have been in contact with any person suspected to be exposed to coronavirus.
  • You have a cold, fever, are short of breath or have flu-like symptoms.

On the test day, you will need to sign a health declaration form confirming the above. Click here to download the form.

On the test day:

  • Your temperature might be taken before you enter the test centre.
  • You will be required to wear a mask, that covers your mouth and nose. You may be requested to remove this for identification and after any toilet breaks to confirm identity.
  • You are advised to download Arogya Setu app on your mobile. Although not mandatory, it may be used at the entrance to gain entry to the premises.
  • You will be asked to keep 2 m distance from other test takers and staff.
  • Please follow basic hygiene practices, such as using hand-sanitiser available at the test centre and wash your hands regularly.
  • We are thoroughly sanitising all venues and equipment including computers before the start of every test.
  • Staff and examiners will wear a facemask on test day.
  • A test-taker or examiner cannot insist to remove the facemask during the speaking test.
  • Designated bins for mask disposal are available at all test venues.
  • Test-takers should take all used stationery with them at the end of the test.

After your test:

  • If you are diagnosed with COVID-19 less than 14 days after you have taken your IELTS test, you are requested to report this to your test centre by email. This will help us to communicate with other test takers and follow the government advice.
  • Our top priority is your health and safety. More information on protecting yourself from novel coronavirus (COVID 19) is available here.  

We seek your continued support and cooperation in fulfilling our responsibility of delivering examinations to the best of our ability while prioritising your welfare at all times.



Will you be providing a hand sanitizer and mask?

We will have the hand sanitizer in our test centres and, where possible, will also have facilities where you can wash your hands. We will be managing the use of pens and equipment carefully to minimise contact. We will not be providing masks, however; you are welcome to wear your own.

Do I have to wear a mask?

Where state restrictions require it, yes, you must wear a mask. If state restrictions are flexible, then it is your choice to wear a mask. All IELTS test centres will allow you to wear one and we would advise you to wear one for your safety.

Can I cancel and request a refund if I can’t travel to the country of my exam?

Please click here for the IELTS cancellation and refund policy.