Step 1: Discussion and Needs Analysis
We work with you to establish your training needs and create the right proposal for your organisation. Call or email us and we will send you more information to begin the process.
Step 2: Proposal and Contract
We will send you a training proposal and course outline with course timings and cost. Once you approve, we issue the contract.
Step 3: Placement test
Every participant completes a placement test. The course objectives are set out at the start based on the result of the placement test and further needs analysis, to manage aims and expectations.
Step 4: Evaluation and progress
Individual and group feedback takes place during mid-course and end of each course to ensure training aims are being met. All courses include action planning to enhance your return on investment. The organisation management will also receive mid-course and end of course feedback reports.
Step 5: Report and Certificate
Every participant who attends a minimum of 78% of their course receives a personalised report and British Council attendance certificate. The end of course report outlines progress and makes specific recommendations for future training.