* This vacancy is with BC Examinations and English Services India Pvt. Ltd. (BCEESIPL), a wholly owned subsidiary company of the British Council. The post holder will develop the 2-3 year Large Country Commercial plan, drawing together Regional targets, market insights and market intelligence.  


Location Gurgaon
Duration Indefinite Contract
Closing date Sunday, 13 January 2019

Role overview

Main Accountabilities:

Commercial planning

▪ Translates commercial strategy into detailed Commercial Plan (B2C and B2B)

▪ Links to Regional Operations Manager to ensure future capacity to meet demand within surplus targets

▪ Works with Country Commercial Managers and Global teams to assess requirements/ investment return for BD resource in Region and puts forward recommendations to RED and Cluster/Country Exam Directors

▪ Put in place the Global Demand Planning framework for the Region & embeds consistent, effective Demand Planning practices integrated with Operations and adjacent supporting functions

▪ Pull together and validate the commercial picture and pipeline for the Region and develops an audience led cross portfolio Plan

Market & customer intelligence

▪ Draws together market research, Global Product BD targets to develop priorities and focus to input into Region, Country Commercial Strategy

▪ Oversees the B2C Demand Plan working with Marketing on pricing and performance

▪ Enables continuous improvement in the quality of product delivery

▪ Builds professional and personal networks with relevant stakeholders and key buyers across the region to ensure a clear understanding of their needs.

▪ Shape detailed Regional plan with Marketing and Customer Services and reviews/reports on effectiveness of delivery

Winning business

▪ Co-ordinates support for proposal development large tenders, drawing in technical / regional expertise as required

▪ Commissions’ expert advice from internal and external specialists as required to enable informed decision-making.

▪ Leads complex or strategically/commercially important bid presentations/sponsorship appeals/contract or partnership negotiations, as required, ensuring a high quality approach is taken and an appropriate wider team is in play to support such activity, thereby maximising the chances of success.

Account & stakeholder management

▪Point of contact for Global Product/BD for Input to Global Innovation/BD and integration of Product/Service/ Solution developments into Regional Commercial Plan

Analysis & Reporting

▪ Monitors and tracks demand performance, customer experience and manages monthly reporting at Regional level and to Global Commercial Manager 

▪ Identifies reporting improvements to enhance efficiency

▪ Coaches and mentors more junior colleagues to build their account management effectiveness.

▪ Personally leads complex or key account/stakeholder/sponsor/partner relationships to support the achievement of agreed commercial and impact targets over both the short- to medium-term.

▪ Put in place and manages Global BD reporting for the Region Leadership & management

▪ Ensure right capability in place through succession planning and career coaching.

▪ Identifies requirements and Provides platforms for upskilling and knowledge /skills exchange between within cluster.

▪ Enables a climate of constructive feedback and productive workplace performance.

▪ Has a formal role in supporting the development of wider strategy within the region

▪ Pulls together and ensures delivery of robust Learning & Development Plan to develop Business Pursuit, Account Relationship Management skills to required standard

How to apply

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