If you wish to tell us about the experience that you have had with us, please feel free to share your feedback with us at the address below. Your complaint / feedback will be addressed by a Customer Services Manager or a Manager in the relevant unit.
North IndiaSujata Paul / Ritu Verma Northindia.firstname.lastname@example.org
East IndiaPriyanka Sinha Eastindia.email@example.com
West IndiaPradeep Nambiar Westindia.firstname.lastname@example.org
South IndiaGlory Samuel / Sendhil Gajalakshmi Southindia.email@example.com
If you are not satisfied with the response you receive and wish to escalate your complaint, you may write to Meetu Arora, Head Customer Services, South Asia.
In case you would like to address your concern to our office in the UK for an internal investigation, you may write to the British Council Information Centre
We will acknowledge the comment or complaint within three business days and resolve the complaint within ten working days.